The NBK Naanerie franchise has been a runaway success since it opened.
However, developing a franchise represents a real challenge for its managers, who have to ensure that the NBK concept is the same in all 7 of their restaurants, whether in terms of the restaurant offering or the customer experience.
So they turned to Innovorder and its all-in-one ecosystem, capable of centralizing the management of all their points of sale and maintaining consistency across their different sales channels.
For example, NBK can easily update and duplicate its menus across all its sites in just a few clicks.
"On the back office I can create my menu and easily duplicate it at all my points of sale. And in an instant, all the restaurants can have it on their till, on their kiosk, on their Click & Collect." Abdullah, Development Director
In terms of support, Innovorder also makes things easier for them, as they have just one contact person to look after their entire franchise.
"Support is one of their strengths. They always do their best to satisfy us."
Well done Abdullah and Adel, and good luck with the next openings!
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You are a restaurant owner and you are looking for a solution to simplify your life and to manage your establishment in all serenity?
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