Located in the business park of Mérignac, in the immediate vicinity of the Bordeaux airport, Charlène's restaurant faces peaks of affluence at lunch time.
To reduce waiting time in the theater and increase sales during rushes, Charlène, a BCHEF franchisee, uses Innovorder.
Advised by our experts, she installs 2 ordering terminals at the entrance of her establishment and online ordering (click and collect, Uber Eats and Deliveroo).
With the terminals, Charlene kills two birds with one stone:
- on the one hand, it increases its collection capacities (its customers order and pay autonomously), without mobilizing a team member at the counter,
- on the other hand, his team member who used to work at the cash desk is now concentrating on other less time-consuming, higher value tasks (reception, service, order preparation, etc.).
Thanks to click and collect online ordering, customers can order remotely at the time of their choosing, without having to wait in long queues at the checkout. They can then pick up their order directly without queuing, simply by entering their number.
"Innovorder is a simple and effective solution that you can quickly become self-sufficient with. The online ordering has helped us a lot."
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You are a restaurant owner and you are looking for a solution to simplify your life and to manage your establishment in all serenity?
