The challenges of foodservice
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What type of payment system for foodservice?

Chloé Thévenet
October 13, 2023
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In the demanding contract catering sector, the cashiering system has to adapt to the number of covers, the specificities of the sites and the guests. In recent years, the arrival of digital technology has revolutionized the foodservice sector, providing the keys to differentiation and anticipating future markets. 

Technological innovations can enrich the experience of diners, improve the day-to-day lives of foodservice staff, and boost the performance of your business. That's why Innovorder has developed the most comprehensive POS system on the market, to support foodservice operators in their digital transformation. 

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5 POS systems for the foodservice industry

A checkout system is a set of hardware and software devices used to process customer payments at a point of sale. POS systems are designed to record, track and manage financial transactions, ensuring efficient cash management and the provision of receipts to customers. They play a crucial role in sales and payment management, ensuring transaction accuracy and facilitating accounting.

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1. The classic: the cash register

A cash register is an essential element in the management of a catering establishment. It offers a range of benefits that contribute to both operational efficiency and customer satisfaction.

Here are just a few of the benefits:

  • Receive all your orders, regardless of the channel used (kiosk, tray scan, online ordering, click and collect, etc.).
  • Centralize management of all peripherals in your restaurant: POS terminals, order terminals, coin-operated machines, beepers, cash drawers, etc.
  • Process payments quickly and accurately, whether by cash, credit card or other methods. This ensures that transactions are recorded accurately and transparently.
  • Collect sales data, which is invaluable for making informed business decisions. For example, a school restaurant can use this data to determine which meals are most popular with students, which can influence future menus.
Cash register for foodservice

2. The most fun of all: the control terminal

The order terminal is an in-room self-service system that allows diners to place their orders using a touch screen. Its use is simple and intuitive: guests navigate the kiosk's interface to choose the dishes they wish to order. They can explore the various menus of the day, consult dish details, and add additional options according to their preferences. 

In foodservice, touch-sensitive ordering terminals make diners 100% autonomous. They take the time to choose their dish, without stress or long queues! 

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3. The most convenient way: online ordering

The online ordering solution enables diners to pre-order their meal in advance using their smartphone or computer, with direct visibility of menu and product availability. The result is shorter waiting times during lunch breaks, a better guest experience and reduced food waste. In fact, diners can be encouraged to order outside peak hours, enabling customer flows to be distributed more evenly.

What's more, guests can pay their bill in advance via the online ordering system. This simplifies the transaction when they come to collect their meal, reducing waiting time and improving the efficiency of the process.

👉 To find out more: How to set up a seamless guest experience in foodservice?

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4. The most innovative: tray scanning with artificial intelligence

Tray scanning with artificial intelligence allows you to modernize your restaurant's checkout process. Operation is extremely simple. Diners place their meal tray on the tray scanner and scan their badge. They instantly receive their receipt by e-mail once the operator or AI has validated their tray.

Thanks to artificial intelligence and contactless payment by badge, long queues are a thing of the past! Innovorder's IA scan processes an average of 500 orders per hour. This represents around 3 seconds per guest, the time it takes to place their tray on the scanner, sign in and release the tray scanner.

With Innovorder's omnichannel system, orders placed by the AI Scan go straight to the cash register software (backoffice) to simplify management of your collective restaurant!

👉 Find out more: how tray scanning is revolutionizing foodservice?

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5. The most autonomous: the connected fridge

A connected fridge is a fridge specially designed for foodservice. Thanks to these intelligent fridges, guests have 24/7 access to their food, and can serve themselves in complete autonomy. To pay, they simply scan their badge, credit card or dematerialized meal ticket.

The connected fridge meets the need for greater fluidity at busy sites, and saves space at sites that can't accommodate conventional catering services.

Connected fridge for foodservice cashiering

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Did you like these tips? Don't hesitate to consult our other articles on our blog to help you develop your business!

Innovorder is the leader in digital solutions for commercial and institutional foodservice. Our team supports restaurateurs in their digital transformation with an all-in-one solution (cash register, kiosk, online ordering, KDS).

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