The challenges of foodservice
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How IA Scan works: Innovorder's artificial intelligence tray scanner

Chloé Thévenet
February 9, 2024
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At a time when artificial intelligence is permeating our daily lives, tray scanning with AI stands out as a revolutionary innovation in the foodservice sector. But how exactly does this technology work?

Video presentation of Innovorder's AI-enabled flat-bed scanning system

Innovorder, a pioneer in innovation, presents its latest innovation: IA Scan. This technology is revolutionizing foodservice by cutting throughput times by a factor of 3, to an average of 500 passes per hour.

Claire, Product Manager at Innovorder, explains how IA Scan, the smoothest artificial intelligence flatbed scanner on the market, works.

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What is a flatbed scan with artificial intelligence?

A tray scanner is an electronic device designed to automatically recognize items on a guest's tray using an integrated camera system and artificial intelligence software. 

Using powerful image recognition algorithms, it identifies each item, compares it with the database and calculates the total cost of the tray. The beauty of this system lies in its accuracy and speed, transforming the traditional checkout process into a smooth, error-free experience.

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How IA Scan works

Guest side

For your guests, nothing could be simpler: they place their tray on the tray scanner and scan their badge. They then receive their receipt by e-mail in just a few seconds, before going to lunch.

Tray scanning with artificial intelligence

Operator side

The products of the day must be entered by the operator in order to train the artificial intelligence. Indeed, like all AIs, IA Scan must learn to recognize foods and containers through a series of photos, before memorizing them and being able to identify them automatically. For this reason, products need to be recorded by the AI before, during or after service.

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The 4 benefits of IA Scan

Fluidity

Tray scanning with AI reduces throughput times by a factor of 3, allowing diners to enjoy their break more and wait less in line.

👉 Find out more: discover our webinar hosted by foodservice experts "AI at the service of foodservice".

Reliability

It features the most advanced artificial intelligence on the market, with a recognition rate of over 97%. It recognizes containers and contents, and continues to pay your guests in offline mode, even if the network is lost.

Profitability

By streamlining the checkout process, IA Scan boosts restaurant traffic by 10-15%.

👉 Find out about the 6 other advantages of flatbed scanning with artificial intelligence

Simplicity

IA Scan simplifies the day-to-day work of operational staff, thanks to a practical, easy-to-use tracking and parameter-setting application. What's more, orders placed via IA Scan automatically feed back into the back office.

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Would you like to streamline your checkout process and modernize your business? Contact an Innovorder expert for a live demo of IA Scan.

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Christophe Peinoche
Christophe Peinoche
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"With 20 years' experience working for some of the world's largest foodservice groups, I'm helping the sector with its digital transformation through innovative digital solutions."
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Romain Vardon
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"With solid experience in developing key accounts, I'm supporting the digital transformation of the foodservice sector by proposing innovative digital solutions to optimize operations."
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Caroline Motamedi
Catering expert
"After several years' experience in a major foodservice group, I support key accounts in optimizing their operations and digital transformation."
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