"When opening a new outlet, we have to ask ourselves a lot of questions: where will the customers be tomorrow?
Thomas Barenfeld, President of the Piadina.
For this 7th episode of Restaurateurs de demain, we couldn't have asked for a better guest: Thomas Barenfeld, General Manager of Piadina France, and Yves Sassi, President of the Club de la Franchise.
What do they have in common?
A very fine look at the market... and a total absence of tongue-in-cheek! Crisis and recovery, VAT, the digital shift, the big failures of containment, the emergence of new models, the need to adapt, the question of the "after" customer... to be very honest, we could have discussed for hours.
For the moment, let's go for a good half hour of episode in their company.
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