Expanding your business
4
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How to effectively develop your fast-food franchise network

Chloé Thévenet
June 4, 2024
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Thinking of expanding your fast-food franchise network? Before you take that decisive step, delve into this article, where we detail every essential stage in developing your network effectively. From in-depth analysis of your franchise to local market adaptation and network animation, we'll guide you through the key strategies needed to guarantee successful expansion.

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Evaluation of existing systems and improvements

Before you consider expanding your fast-food franchise network, it's vital to carry out an in-depth assessment of the current state of your franchises. This step will enable you to understand the strengths and weaknesses of your network, and identify the improvements needed to pursue your entrepreneurial adventure with peace of mind.

Analysis of the state of your franchise 

Analyzing the state of your franchise is a crucial step. It will enable you to start or continue your expansion strategy on solid foundations, and avoid repeating some of the mistakes you've made in the past. 

This analysis involves a detailed audit of the chain's performance as a whole. Footfall, sales, e-reputation- many key indicators need to be scrutinized. This assessment will give you a clear picture of the health of your network, and the actions you need to take to optimize each outlet and open new ones.

Understanding the economic context

A good understanding of the economic context is essential to the development of your fast-food franchise. This means analyzing market trends, competition and consumer behavior. A franchise thrives in a dynamic economy, but you also need to be ready to adapt in times of economic downturn. The key to coping with these "lows" is to anticipate changes and adjust your strategy accordingly.

Sales performance assessment

The third important step in this analysis phase is an assessment of each franchise's sales performance. What does this analysis include? 

  • Sales analysis,
  • analysis of profit margins,
  • analysis of operating costs. 

By gathering this information for each outlet, you'll be able to identify which franchises are exceeding your expectations, and which are struggling to meet their targets. This analysis will then enable you to define specific corrective actions to improve their results, laying a solid foundation for growing your franchise and avoiding repeating certain mistakes. 

👉 To find out more: Franchising: how to successfully break through the 100-restaurant barrier?

Attractiveness and traffic study

Another indicator that can help you is the attractiveness and frequency of the out lets that make up your franchise. Before embarking on an expansion strategy, it's a good idea to analyze the various factors that attract customers to existing outlets. Why do diners come to a particular restaurant? Is it for the location, the quality of service, the menu, the price? Identify successful franchises and explore the reasons for their success, so you can replicate them in your other outlets.

Developing a fast food franchise

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The 4 stages of a successful franchise growth and expansion strategy

To successfully expand a franchise, it's crucial to define a clear and coherent strategy, of which there are 4 fundamental pillars.

1. Human resources

The success of a fast-food franchise expansion depends largely on its teams. To achieve this, you'll need to recruit a wide range of profiles that perfectly match the job descriptions you've drawn up. Once you've recruited your staff, you'll then need to train and support them. A well-prepared and motivated team is a major asset, if not indispensable, for the development of your fast-food chain.

👉 Going further: 9 tips for finding restaurant staff

2. Customer satisfaction and offering

Visit customer satisfaction must be at the heart of your expansion strategy, because without it, you won't be able to retain your customers and attract new ones. To achieve this, it's essential to provide an offer that meets the expectations and needs of your target audience. Keep in mind that what's true today may not be totally true a few months down the road, so stay tuned, informed and on the lookout for new trends in the sector to ensure that your offer remains relevant and attractive. 

3. Adapting to the local market

To grow your fast-food franchise network, it's crucial to adapt to local standards, whether legislative or cultural. Every region, every city has its own particularities, and a successful franchise knows how to adapt to these. Respecting local regulations and understanding cultural preferences is essential for successful integration.

4. Marketing strategy 

An effective marketing strategy is essential to support the expansion of your fast-food franchise. By mobilizing the digital tools at your disposal, running targeted communication campaigns and running local promotions, you'll pique consumers' curiosity and attract them to your establishment. Using social networks, influencer marketing and local partnerships can also boost your visibility and attract new customers, so remember to budget for this. 

👉 To find out more : How Ankka boosted its franchise in 5 steps

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Accompanying and supporting franchisees in the expansion phase

In your fast-food franchise expansion strategy, network coordinators are your best allies. They are there not only to oversee the launch of new outlets, but also to ensure their smooth integration and the harmony of the network. 

The role of network coordinators

Network coordinators play a key role in supporting franchisees. They liaise between the parent franchise and franchisees, offering constant support and advice to newcomers and established outlets alike. They also ensure compliance with brand standards and help restaurants optimize their performance. 

Are you still skeptical about the role of network coordinators? We've devoted an article to the subject: Understanding the role of the network coordinator in franchising. 

Franchise network management ensures fluid, regular communication with franchisees, and facilitates the exchange of best practices, innovations and internal standards. A well-run network is dynamic, efficient and healthy enough to grow. 

Maintaining network quality and compliance 

Maintaining the quality and conformity of each outlet with the network is crucial to preserving the brand image. With the help of the network coordinator, make sure that each franchisee complies with the standards defined in the franchise agreement. Regular audits and evaluations will enable you to check that restaurants comply with the quality standards set by the brand. 

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Technological innovations to help develop your fast-food franchise

Technology plays an increasingly important role in franchise management and development. It offers tools for improving operational efficiency, communication and customer satisfaction.

Digitalization of restaurants (use of modern technologies) 

The digitalization of restaurants is a trend that has certainly not escaped your attention. Thanks to cash registers compatible with numerous applications, intuitive production screens , interactive kiosks and a whole digital ecosystem designed for franchises, you can modernize your various points of sale while unifying the customer experience and improving operational efficiency. Who better to talk to than one of our Innovorder experts? 

"Innovorder is present in all my outlets because it's a complete checkout system, simple to use and easy to deploy." Jing Ren, founder of the Focaccia Club franchise

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Management and communication tools 

Management and communication tools are essential to maintain an efficient flow of information within the franchise network. Our advice? Use integrated management platforms.

These platforms offer a comprehensive overview of operations, enabling you to quickly identify trends, opportunities and challenges. What's more, they facilitate collaboration between the different players in the network, encouraging the exchange of best practices and collective problem-solving.

Effective communication using these tools strengthens network cohesion by creating a sense of belonging and collaboration between franchisees. It also enables faster, more informed decision-making, as information is easily accessible and transparently shared.

👉 Find out more in our webinar How to boost productivity in fast food?

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From initial assessment to the adoption of new technologies, each step mentioned in this article is crucial to ensuring smooth, sustainable growth. With a well-defined strategy, well-prepared employees and modern tools like those offered by our Innovorder team, your franchise can reach new heights.

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Would you like to open a franchise and are looking for a partner to help you digitalize your business? Innovorder is the only player in France to offer a complete ecosystem: order-taking, collection, preparation, delivery and management!

👉 Discover our offer for franchises

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