Managing your restaurant remotely: 8 key tips

Thanks to technological advances, it is now possible for restaurateurs to supervise and control their establishments remotely. How can technology facilitate remote restaurant management? What are the best management tools for remote restaurants? Discover 8 essential tips to manage your restaurant efficiently and boost your business, wherever you are! 

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Tip 1: Use key data to manage your restaurant remotely

With remote management software, you can have real-time access to all your restaurant's activities. Today's management systems do more than just record transactions. They now include real-time reporting features that allow you to monitor your restaurant's activities from anywhere, via a secure online interface.

Day-to-day dashboards, detailed reports, performance indicators, personalized alerts... Remote management tools are your eyes and ears: they alert you in real time to important events, such as out-of-stock situations, suspicious transactions, or performance below expectations... You can control the operations of your restaurant or points of sale wherever you are, at home, on the move or from another establishment! Stay informed and reactive in the face of daily challenges, even when you're not physically present in the establishment!

👉 To find out more: 10 best practices for running a successful restaurant

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Tip 2: Manage your business efficiently from a distance with an operational team

As we all know, managing your team is far from easy, especially when you're running your restaurant from a distance! Investing in personnel management software is the key to managing your remote team with complete peace of mind.

This allows you to :

• plan staff working hours, 
• track hours worked,
• manage leave and absences, 
• assign operational tasks to your team, 
• provide a centralized means of communication between you and your staff.

In short, using online workforce management tools allows you to set priorities, assign roles and responsibilities, and monitor your team's activity in real time. This ensures that every member of your team knows what needs to be done, and that operations run smoothly - even in your absence!

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Tip 3: Maximize your efficiency with effective multi-site management

Do you manage several restaurants remotely?

‍Centralizingall your operations in a single tool is essential for optimizing your business! Use multi-site management tools that let you monitor and manage all your facilities from a single platform. This saves you time by eliminating the need to juggle different systems, and enables you to make consistent decisions across all your outlets.

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Tip 4: Monitor your performance with IO Analytics

Performance tools are essential for assessing the health of your restaurant from a distance. Use solutions like IO Analytics to track your key performance indicators (KPIs) such as table turnover, average sales per customer and the profitability of each menu. This information helps you identify areas for improvement and implement strategies to increase your sales.

"IO Analytics is a solution that lets you manage your point of sale on a single tool, outside or inside the restaurant." Guillaume, Smash Smash franchisee

👉 Discover his story: how Smash Smash became a management whiz thanks to Innovorder

With IO Analytics, you can easily manage your business remotely:

• Access all your data in real time for a global view of your outlets' activity.
• Create detailed reports and graphs with your KPIs to simplify your analyses.
• Keep track of your performance, day after day, even from a distance.

👉 Further information: Key performance indicators for the foodservice industry

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Tip 5: Simplify menu management at all your points of sale

Menu consistency is crucial to maintaining your restaurant's reputation, especially if you want to expand your franchise with a multi-site business. Use online menu management systems that allow you to update menus instantly, propose offers or report out-of-stock situations. That way, you're sure to offer your customers a smooth, consistent experience!

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Tip 6: Train your staff for impeccable service

Even in your absence, you need to trust your team to stay on course with seriousness and professionalism! Offering training sessions on a regular basis will ensure that your teamis always up to date with the latest practices, standards and regulations. For your part, you'll be sure to have a top-notch team!

👉 To find out more: what are the compulsory training courses in catering?

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Tip 7: Choose a customized tool for your restaurant

With the multitude of management tools available on the market, it's important to choose the one that best suits your restaurant and your needs. Do thorough research, ask for recommendations and test several solutions before making your decision. Make sure that the tool you choose is scalable, tailor-made andintegrates all the tools you need to effectively manage your restaurant remotely!

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Tip 8: Boost your business with targeted offers

To attract and retain your customers, it's essential to offer targeted, personalized offers, even when you're managing your restaurant remotely. Online marketing tools enable you to segment your audience and send special offers based on their preferences and purchase history, especially when ordering online. This helps you boost sales and strengthen customer loyalty, all without having to be physically present!

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Put digital technology to work for your restaurant with IO Analytics! Contact an expert and find out how to improve your productivity, boost your sales and increase your margins.