Success is in the details, especially in the restaurant business. A TPE, or Electronic Payment Terminal, can transform your service. Fast, secure and efficient, it modernizes transactions.
By choosing the right POS terminal, you can raise the bar not only in terms of transactions, but also in terms of customer experience!
What is a payment terminal (TPE)?
A payment terminal (TPE) is an electronic device used by merchants to process card payments at points of sale. It enables customers to pay for their meals by debit or credit card, guaranteeing a smooth and secure transaction process. TPEs come in a variety of forms, including traditional countertop devices, wireless handheld terminals and innovative mobile payment solutions, each meeting the different operational needs of restaurants.
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Choosing the right TPE for your restaurant
Selecting a VSE isn't just about choosing a device. It's about adopting a solution that aligns technology and customer service. From fixed VDUs for countertop use to mobile models for dynamic table service, your choice must resonate with your establishment's vision and specific needs.
The key question is not"Which Eftpos terminal should I choose?" but rather "Which Eftpos terminal best embodies the experience I want to offer my customers?". Reliability, compatibility with meal-ticket cards, and ease of integration are the pillars on which this decision rests.
👉 To find out more: Restaurant payment methods
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Comparison of different types of VSE
Fixed vs. mobile VSEs
- Fixed: Ideal for over-the-counter payments. Sturdy and reliable, it's perfect for establishments with a single point of sale.
- Mobile: Offers the flexibility to pay anywhere in the establishment. Essential for table service, it enhances the guest experience through its convenience.
Connected vs. stand-alone VSEs
- Connected: Linked to your POS system, it synchronizes transactions in real time, ideal for centralized management.
- Stand-alone: Operates independently, a simple solution for establishments looking for a basic payment device without full integration.
👉 To find out more: Everything you need to know about payment at the restaurant table
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5 criteria for choosing the ideal VSE
1. Compatibility
Your POS system must integrate seamlessly into your restaurant environment. Compatibility with existing systems, ease of use for your staff and comfort for your customers are non-negotiable criteria. It must be a natural extension of your service.
2. Speed and reliability
Transaction speed is crucial. A good POS terminal processes payments quickly, without sacrificing reliability. Your customers expect a smooth experience, from order to payment. Don't keep them waiting.
3. Cost
Consider the initial cost, transaction fees, monthly service fees and any additional costs for accessories or services. Compare these with the features and benefits offered by each device.
4. Security
Data protection is paramount. Choose an Eftpos terminal that offers state-of-the-art security protocols to safeguard every transaction.Â
5. Scalability
Your restaurant will evolve, and so will your small business. Opt for a system with responsive technical support and the possibility of updates.Â
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The undeniable advantages of a high-performance VSE
The impact of an adapted POS system on your restaurant is tangible: a noticeable improvement in the customer experience and a gain in operational efficiency. Imagine transactions so seamless that your guests can hardly remember when they paid, so much so that the process becomes a natural part of their experience? That's the level of excellence you get from an optimized VSE!
Guaranteeing a flawless experience
With the ever-evolving risk of fraud, security isn't a luxury - it's an obligation. A modern POS terminal gives you this peace of mind, protecting every transaction with state-of-the-art security protocols.Â
And because even the best technology can encounter challenges, responsive technical support is essential to guarantee seamless service continuity.
Perfect integration
The real magic happens when your POS terminal integrates seamlessly with your cash register system. This harmony between payments and restaurant management translates into increased visibility of your operations, decisions based on reliable data, and simplified accounting management.
Better payment data
Every payment, every ticket, must feed your overall vision. With an integrated TPE, reporting becomes child's play. Understanding trends, adjusting strategies, everything becomes clearer. Your POS terminal doesn't just accept payments, it transforms them into valuable insights.
With seamless integration of your TPE, every transaction improves your management, turning data into informed decisions.
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Can we do without VSEs?
Almost all customers ask to pay by card, and very few wish to pay by cash. So doing without an Eftpos terminal is not an option.Â
However, you can set up alternative solutions to free your waiters from cashiering, such as placing QR codes on your tables so that your customers can pay on their smartphones.
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Put digital technology to work for your restaurant with Innovorder! Contact an expert and find out how to improve your productivity, boost your sales and increase your margins.
